Terms of Service

By accessing or using URL Tune Up's services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

These Terms apply to all users of our services, including visitors, registered users, and customers who have purchased our AI automation solutions, web applications, or consulting services.

URL Tune Up provides AI-first automation solutions, including:

• AI Agent Development: Custom chatbots, virtual assistants, and automated customer service solutions
• Web Application Development: Modern, responsive web applications with integrated AI capabilities
• Business Process Automation: Workflow automation and process optimization solutions
• Integration Services: API integrations and system connectivity solutions
• Consultation Services: Strategic planning and technical consulting for AI implementation
• Platform Access: Access to our web-based tools and dashboards

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with appropriate notice.

Account Creation

• You must provide accurate, complete, and current information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• One person or entity may not maintain multiple accounts

Account Responsibilities

• You are responsible for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account
• Keep your contact information and payment details up to date
• Comply with all applicable laws and regulations

You agree not to use our services for any unlawful or prohibited activities, including:

Prohibited Activities

• Violating any applicable laws, regulations, or third-party rights
• Uploading or distributing malicious software, viruses, or harmful code
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting our services or servers
• Using our services to spam, harass, or abuse others
• Impersonating others or providing false information
• Collecting or harvesting personal information from other users
• Using our services for competitive intelligence or to develop competing products

Content Guidelines

• Do not submit illegal, offensive, or inappropriate content
• Respect intellectual property rights of others
• Do not distribute confidential or proprietary information without permission
• Ensure compliance with privacy laws when processing personal data

Fees and Payments

• Fees for services are outlined in your service agreement or invoice
• All fees are due according to the payment schedule specified
• Payments are non-refundable except as expressly stated in your agreement
• We may change our fees with 30 days' notice for ongoing services

Late Payments

• Late payments may result in service suspension
• Interest may be charged on overdue amounts at 1.5% per month
• You are responsible for all collection costs and legal fees

Taxes

You are responsible for all applicable taxes, duties, and governmental charges related to your use of our services.

Our Intellectual Property

• We retain all rights to our platform, software, and proprietary technologies
• Our trademarks, service marks, and logos are our property
• You may not copy, modify, or distribute our proprietary materials

Customer Content and Data

• You retain ownership of your data and content
• You grant us a license to use your data to provide our services
• We will not use your confidential information for other purposes
• Custom AI solutions developed for you will be owned by you upon full payment

Feedback and Suggestions

Any feedback or suggestions you provide may be used by us without compensation or attribution.

• Your privacy is important to us. Please review our Privacy Policy
• We implement appropriate security measures to protect your data
• You are responsible for ensuring compliance with applicable privacy laws
• We may process personal data as a data processor on your behalf

Service Level

• We strive to maintain high service availability but do not guarantee 100% uptime
• Scheduled maintenance will be announced in advance when possible
• We provide technical support during business hours

Limitations

• Services may be temporarily unavailable due to maintenance, updates, or technical issues
• We are not liable for disruptions caused by third-party services or internet connectivity
• Some features may have usage limits as specified in your service agreement

Disclaimers

• Services are provided "as is" without warranties of any kind
• We do not guarantee that our services will meet your specific requirements
• AI-generated content may contain errors or inaccuracies
• You are responsible for evaluating the accuracy and reliability of AI outputs

Limitation of Liability

Our liability is limited to the amount you paid for services in the 12 months preceding the claim. We are not liable for:

• Indirect, consequential, or punitive damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party actions
• Damages exceeding the fees paid for our services

Termination by You

• You may terminate your account at any time with written notice
• You remain responsible for all charges incurred before termination
• Custom development work in progress will be completed unless otherwise agreed

Termination by Us

We may terminate your access for:

• Violation of these Terms
• Non-payment of fees
• Illegal or harmful activities
• Business reasons with appropriate notice

Effect of Termination

• Your access to services will be discontinued
• You may download your data for a reasonable period
• We may delete your data after termination
• Surviving provisions of these Terms will continue to apply

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through:

• Good faith negotiation as the first step
• Binding arbitration if negotiation fails
• Courts of [Your Jurisdiction] for matters not subject to arbitration

• We may update these Terms from time to time
• Material changes will be communicated via email or website notice
• Continued use of services constitutes acceptance of updated Terms
• You may terminate your account if you disagree with changes

For questions about these Terms, please contact us: