Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

  • Name, email address, and contact information when you create an account
  • Business information when you request consultations or services
  • Payment information when you purchase our services
  • Communications you send to us, including support requests
  • Feedback, surveys, and other information you choose to provide

Automatically Collected Information

When you use our services, we automatically collect certain information:

  • Log information (IP address, browser type, pages visited, time stamps)
  • Device information (device type, operating system, unique identifiers)
  • Usage information (features used, actions taken, time spent)
  • Location information (general geographic location based on IP address)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

2. How We Use Your Information

We use the information we collect to:

  • Provide our services: Deliver AI automation solutions, web applications, and business consulting
  • Communicate with you: Send service updates, respond to inquiries, and provide customer support
  • Improve our services: Analyze usage patterns and feedback to enhance our offerings
  • Process payments: Handle billing and payment processing for our services
  • Marketing: Send promotional materials and updates about our services (with your consent)
  • Legal compliance: Comply with applicable laws, regulations, and legal processes
  • Security: Protect against fraud, unauthorized access, and other security threats

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business:

  • Cloud hosting and infrastructure providers
  • Payment processing companies
  • Email and communication service providers
  • Analytics and marketing platforms
  • Customer support tools

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes, court orders, or government requests
  • Protect our rights, property, or safety, or that of our users
  • Investigate and prevent fraud or other illegal activities
  • Enforce our terms of service and other agreements

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption: Data is encrypted in transit and at rest using industry-standard protocols
  • Access Controls: Strict access controls limit who can access personal information
  • Security Monitoring: Continuous monitoring for security threats and vulnerabilities
  • Regular Audits: Periodic security assessments and penetration testing
  • Employee Training: Regular security awareness training for our team

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

  • Request access to your personal information
  • Obtain a copy of your data in a portable format

Correction and Deletion

  • Correct inaccurate or incomplete information
  • Request deletion of your personal information

Processing Controls

  • Object to or restrict certain processing of your information
  • Withdraw consent where processing is based on consent

Marketing Communications

  • Opt-out of marketing emails by clicking unsubscribe links
  • Manage your communication preferences in your account settings

To exercise these rights, please contact us at urltuneup@gmail.com

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions recognizing equivalent protection
  • Other appropriate safeguards as required by applicable law

7. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

8. Changes to This Policy

We may update this privacy policy from time to time. When we make changes, we will:

  • Post the updated policy on our website
  • Update the "Last updated" date
  • Notify you of material changes via email or prominent notice on our website

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

9. Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email: urltuneup@gmail.com

Website: https://urltuneup.com

Address: URL Tune Up
Data Protection Officer
2-3-30, Nawabpet, Nellore 524002
Andhra Pradesh, India